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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 29, 20263,066Bitcoin Pizza Day: Win your share of up to 18.88 BTC
Draw method: The last 3 digits of the first BTC block hash recorded after 11:05:00 on May 29, 2026 (UTC+8) will serve as the winning number. Any pizza ID whose last 3 digits match exactly wins. If no match is found, the system proceeds to match the last 2 digits, then the last 1 digit, until at least 1 winner is determined.Q6: Can I send spare ingredients to other users? Yes. Spare ingredients can be gifted to friends.Published on Nov 18, 2025Updated on May 29, 20267Outcomes FAQ
Sports events are typically settled within 3–4 hours after the match concludes; non-sports events are usually settled within 48 hours of the event occurring or expiring. Once settlement is complete, winners redeem points based on their position size.What happens if an event is canceled? If an event is canceled or invalidated due to special circumstances, events are settled at 50/50. Specific handling is subject to platform announcements.Risk & SecurityWhat is the maximum I can lose?Published on May 20, 2026Updated on May 31, 20261World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on May 29, 2026321X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on May 29, 202630OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on May 29, 2026671How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on Sep 29, 2023Updated on May 29, 2026559OKX x McLaren NFT Sweepstakes Terms & Conditions
Mints for each Entry Period are open at the times listed in Sections 3-4. In other words, all eligible participants receive an NFT with its rarity to be determined. From there, all eligible participants who minted an NFT will be entered into a computer-generated program for the selected number of prizes for that Entry Period, as provided in Section 7. The odds of winning a prize depend on the number of eligible participants who mint an NFT for a particular Entry Period.Published on Apr 25, 2024Updated on May 29, 2026607How do I use Dual Investment?
Early redemption is available for all pairs and products, except for ETH/BTC. 3. When can I redeem my Dual Investment order? All your Dual Investment products can be redeemed as early as the moment interest started to accrue, and as late as one hour before the product’s expiration time.Published on Aug 18, 2023Updated on May 29, 202665P2P Vouchers Campaign Banner Article
Campaign period May 19 – June 19, 2026 (4-week pilot)Who can participate? This campaign is open to selected OKX P2P merchants in Saudi Arabia who meet all of the following: Whitelisted by the local OKX BD team for this campaign Agree to the SAR/USDT Sell ad price requirement (see below) during the campaign window Participation is by invitation only. The final whitelist is at the sole discretion of the OKX P2P team.How does it work?Published on May 22, 2026Updated on May 31, 202625What are the rules for P2P order cancellation?
User types Conditions that trigger the restrictions New OKX users: Completed less than 3 P2P trading orders since registration (including both buy order and sell order) More than 5 cancellations before payment on the same day, or more than 3 cancellations after selecting Payment Completed Old OKX users: Completed 3 or more P2P trading orders since registration (including both buy order and sell order) More than 3 cancellations before payment on the same day, or more than 1 cancellation after selectingPublished on Aug 16, 2023Updated on May 29, 20261,823X Stake FAQ
User B stakes 2,000 USDT at 4:50 PM (UTC), but all 3 snapshots for the 4–5 PM window have already been taken. Their staking amount for that window is recorded as 0 USDT. User C stakes 1,000 USDT at 4:10 PM (UTC) and is captured in 1 snapshot, then stakes an additional 1,500 USDT at 4:30 PM (UTC+8) and is captured in 2 more snapshots. Their staking amount = (1,000 + 2,500 + 2,500) ÷ 3 = 2,000 USDT. Note: the times above are examples only and do not reflect actual event rules.Published on May 12, 2026Updated on May 29, 2026How do I transfer funds in Pay?
Unhosted wallet: OKX Wallet, MetaMask, Trezor, etc. 3. Select the network > Paste or scan the recipient's address > Next 4. Select the crypto > Enter the amount > Transfer > Preview 5. Select Send > Complete the verification If you want to learn more about Pay, visit here.Published on Apr 28, 2025Updated on May 29, 20265Why do I need to complete an identity re-verification during the service update? (LATAM)
We will escalate your case to the appropriate team and notify you through your ticket as soon as the change has been completed.4. Is OKX still the same platform?Published on Apr 23, 2026Updated on May 29, 2026What are the reasons for my spot copy trade order fail?
Tier Trading pair Minimum order amount (Based on September 2023 data) Maximum order value (Based on September 2023 data) Tier 1 OKB-USDT 0.1 OKB 4-5 USDT Tier 2 BTC-USDT 0.00001 BTC 2-3 USDT Tier 3 ETH-USDT 0.001 ETH 1-2 USDT Tier 4 LTC-USDT、XRP-USDT、DOGE-USDT 0.01 LTC, 1 XRP, 10 DOGE 0.5-1 USDT Tier 5 BCH-USDT、SOL-USDT 0.001 BCH, 0.01 SOL 0.1-0.5 USDT Note: the data in this table is from September 2023. Minimum order values may change with time and crypto price.Published on Oct 13, 2023Updated on May 29, 202669