All
FAQ
Announcements
Product documents
How do I enable allowlist? (app)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw > Select Withdraw crypto > Select crypto 2. Select Address book > Tap Address Settings icon in the top-right corner 3.Published on Aug 14, 2023Updated on Apr 17, 20261,935How do I enable allowlist? (web)
Login to your account at okx.com, go to Assets > Withdraw 2. Select the crypto you'd like to withdraw > On-chain 3. You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses.Published on Aug 14, 2023Updated on May 5, 2026419Trading Fee Rules FAQ
For example, if a user’s last 30-day spot trading volume is 10,000,000 USD (meeting VIP 2), the total trading volume for perpetual and expiry futures in the last 30 days is 200,000,000 USD (meeting VIP 3), the last 30-day options trading volume is 5,000,000 USD (meeting VIP 1), the last 30-day spreads trading volume is 150,000,000 USD (meeting VIP 2), and the asset amount is 5,000,000 USD (meeting VIP 4), then the user enjoys the VIP 4 fee level, and all trading across instruments can enjoy the VIPPublished on Mar 22, 2024Updated on May 11, 20261,087How do I close my account? (web)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting started Log in to your account at okx.com and go to the Security center page (Profile icon > Security) Find Manage account on the Security page, select Close account Opening Close account page 3. Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on May 22, 2026462How do I set up a recurring buy plan?
You can check the date of your next order with your plan details.3. How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan.Published on Jan 23, 2025Updated on Dec 31, 202550What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on Aug 22, 2023Updated on May 22, 20261,855How do I publish or subscribe to a signal on Signal Marketplace?
a Publish signal pop-up window: Enter your Signal name, Signal description and your Fee model (Paid or Free) Free signal: free Paid signal: Profit sharing: 1-30% If users subscribe and use your signal to create a signal bot that yields a profit, the profits from the closed position will be proportionally distributed to the signal provider on the 1st of every month.Published on Mar 12, 2024Updated on May 14, 202645How do I close my account? (app)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Open user center page Go to Profile and settings, select Security, and find Account management, then select Close account Closing your account is permanent and irreversible.Published on Aug 22, 2023Updated on Apr 28, 20268How do I use the chart trading layout?
Open OKX App, go to the trading page and select the trading style 2. Tap More > Settings > Interface 3. On Chart position, select Top 4. Go back to the trading page, pull down the page with a larger swipe, then the candles chart will reappearPublished on Jan 29, 2024Updated on May 13, 2026126Introducing USD deposits and withdrawals
Cumulative Withdrawal USD Domestic Wire transfer $50 Individuals: $500,000 Daily (max 3 times per day) $1,000,000 per 30 days Institutions: $10,000,000 Daily Unlimited per 30 days Individuals: $500,000 Daily (max 3 times per day) $1,000,000 per 30 days Institutions: $10,000,000 Daily Unlimited per 30 days Bank transfer (ACH) $1 Individuals: Varies by users (Please refer to your deposit page) Institutions: N/A Individuals: Varies by users (Please refer to your withdrawal page) Institutions: N/A NotePublished on Feb 14, 2025Updated on Mar 3, 202613Where do I find limits, fees and processing time details for cash withdrawal?
Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account.Published on Apr 14, 2026Updated on Apr 14, 20261How do I verify OKX's ownership and balance of the wallet address?
Go to BTC signature verification tool, paste the address, message, and signature 4. If the verification is passed, the result will be shown as below: Verification resultHow do I verify OKX's ETH staking assets ownership? For ETH staking assets, use the third party explorer(beaconcha.in) to verify OKX's ownership of these publickeys. Download and open ETH staking file. Copy any validator publickey Copy the validator publickey 3. Go to beaconcha.in, paste the validator publickey 4.Published on Sep 26, 2023Updated on Jan 26, 20261,003Where do I find limits, fees and processing time details for cash deposit?
Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.Processing time Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account.Published on Apr 14, 2026Updated on Apr 17, 2026How to transfer crypto from Coinbase to OKX?
Check Deposits: Go to the deposit history page to confirm the arrival if your funds. Travel Rule Compliance: OKX may also request Travel Rule information upon receipt.If prompted, provide any required details about the source of funds to finalize the transfer. If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays.Published on Jun 19, 2025Updated on Jun 26, 20257What are Source of Funds (SoF) and Source of Wealth (SoW)?
On the app Tap Please complete verification to go directly to the verification page or Go to Menu > Profile and settings > Identity verification > Verify nowOn the web Go to your Profile > Verification Note: if the required verification isn't completed by the specified date, your account functions will be automatically restricted.How do I upload the documents? Make sure your app is updated to the latest version.Published on Dec 24, 2024Updated on May 27, 2026841