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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
If you decide not to proceed with the order, you may go back and rematch again. However, once you place the order, but you decide to cancel it, may trigger a “frequent canceller” penalties based on your trading behavior. If you continue with the order, the system will limit withdrawals and crypto resales for 1, 3, 7, 15, or 30 days (check the on-screen message for details).Published on 17 Mar 2023Updated on 15 May 20263,047How do I enable allowlist? (app)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw > Select Withdraw crypto > Select crypto 2. Select Address book > Tap Address Settings icon in the top-right corner 3.Published on 14 Aug 2023Updated on 17 Apr 20261,935How do I buy and sell crypto with a third party?
Most of the settlement is done on-chain and it takes between 1-30 minutes, depending on the network. Some providers settle off-chain, directly from OKX. You will receive your crypto once the payment is completed.How can I check my order status? You can check your order status on the order page. Most of the settlements are done on-chain and should take up to 30 minutes, depending on the network.Published on 5 Sept 2023Updated on 6 Apr 2026676How do I enable allowlist? (web)
Login to your account at okx.com, go to Assets > Withdraw 2. Select the crypto you'd like to withdraw > On-chain 3. You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses.Published on 14 Aug 2023Updated on 5 May 2026419Where do I find limits, fees and processing time details for cash withdrawal?
Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account.Published on 11 Apr 2026Updated on 11 Apr 2026Trading Fee Rules FAQ
For example, if a user’s last 30-day spot trading volume is 10,000,000 USD (meeting VIP 2), the total trading volume for perpetual and expiry futures in the last 30 days is 200,000,000 USD (meeting VIP 3), the last 30-day options trading volume is 5,000,000 USD (meeting VIP 1), the last 30-day spreads trading volume is 150,000,000 USD (meeting VIP 2), and the asset amount is 5,000,000 USD (meeting VIP 4), then the user enjoys the VIP 4 fee level, and all trading across instruments can enjoy the VIPPublished on 22 Mar 2024Updated on 11 May 20261,087Where do I find limits, fees and processing time details for cash withdrawal?
Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account.Published on 23 May 2025Updated on 4 Mar 202638How do I close my account? (app)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Select '>' to view the User Center page Open user center page 3. Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible.Published on 22 Aug 2023Updated on 22 May 2026898Where do I find limits, fees and processing time details for cash deposit?
Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account.Published on 23 May 2025Updated on 22 Apr 202628Where do I find limits, fees and processing time details for cash deposit?
Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account.Published on 11 Apr 2026Updated on 11 Apr 2026How do I close my account? (web)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting started Log in to your account at okx.com and go to the Security center page (Profile icon > Security) Find Manage account on the Security page, select Close account Opening Close account page 3. Closing your account is permanent and irreversible.Published on 22 Aug 2023Updated on 22 May 2026462How do I set up a recurring buy plan?
You can check the date of your next order with your plan details.3. How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan.Published on 23 Jan 2025Updated on 31 Dec 202550How do I calculate borrowing interest?
If the customer repays the borrowed cryptos at 22:57, that borrowing will not incur any interest.3. Interest rate Account tier and daily interest rates for each cryptocurrency can be viewed in the app: Account tier: Go to the top left corner of the Homepage, select Profile > My fee tier Loan rate: Top right corner of the Trading page, Market info > Leverage lending.Published on 20 Mar 2023Updated on 14 May 202669What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on 22 Aug 2023Updated on 22 May 20261,855Accredited Investor Trading Fees
- 1,250,000,000 -0.0020% 0.0250% -0.0050% 0.0350% -0.0100% 0.0400% VIP 8 320,000,001 - 625,000,000 or 1,250,000,001 - 6,250,000,000 -0.0050% 0.0200% -0.0100% 0.0300% -0.0150% 0.0350% VIP 9 625,000,000+ or 6,250,000,000+ -0.0075% 0.0175% -0.0100% 0.0250% -0.0200% 0.0300% 30-day trading volume (SGD) is the total trading volume for the corresponding market Zero-fee trading pairs are excluded from your 30-day spot volume calculation.Published on 8 Dec 2025Updated on 17 Apr 2026