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What's KYC: What to expect and why it matters?
Ongoing monitoring We monitor your account activity in real time using advanced systems If we detect unusual transactions or behavior, we may contact you for clarification This helps stop fraud before it affects you5. KYC refresh You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change6.Published on 24 Jun 2025Updated on 6 Apr 202662How do I protect my account from Trojan horse takeovers?
Fake System or Driver Updates Pop-ups mimicking system update prompts or driver installations (e.g., GPU drivers) may mislead users into installing malware disguised as legitimate software.What are the warning signs of a Trojan infection or account takeover?If your device is infected by a Trojan horse, you may notice: Slower performance, system crashes, or unexpected popups. Unknown apps or programs installed. High network activity even when idle.Published on 30 May 2025Updated on 5 Feb 202614OKX x McLaren NFT Sweepstakes Terms & Conditions
Virtual Driver Briefing: This prize includes a virtual driver meet-and-greet via Zoom, which will be available for the winner in 2024 season at a date suitable for both the winner and driver. This prize must be used in 2024 or the winner will automatically forfeit it.Published on 25 Apr 2024Updated on 8 Sept 2025607Guide to ID and selfie photos for identity verification
Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID?Published on 13 Oct 2023Updated on 28 Jan 202613,839How do I submit my proof of address (POA)?
Unacceptable document types The following documents are not accepted as Proof of Address: Bank account opening certificates Digital driver’s licenses Online third-party payment receipts or screenshots Online shopping records Food delivery orders Mobile phone bill payment records, and similar documents Note: If you obtain a bank or credit card statement, please submit the original PDF file or a photo of the physical statement. Screenshots will not be accepted.Published on 5 Sept 2023Updated on 28 Apr 2026859A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on 25 Sept 2023Updated on 30 Apr 20266,471How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on 27 Feb 2025Updated on 10 Sept 20256How do I automate my trades?
Deploy and monitor: once satisfied with the performance, deploy the bot and monitor its activity regularly. Explore our API documentation here to bolster your trading performance.How do I use copy trading? Find a trader to follow: browse the list of available traders and review their performance and strategies. Allocate funds: decide the amount of funds you want to allocate for copy trading. Follow the trader: enable copy trading to start replicating the chosen trader’s actions.Published on 1 Oct 2024Updated on 4 May 202612What's the Spot DCA (Martingale) bot and how do I use it?
From the trading bot dashboard, you can monitor and manage your Spot DCA (Martingale) bots: Stop your bot: when you stop the bot, all pending orders are cancelled. You can choose to either sell any available crypto at the market price or keep it. In both cases, funds or crypto are transferred to your trading account. View details: check the bot details page to monitor performance, including active cycles and profit/loss metrics. Replicate setup: recreate a bot with the same parameters.Published on 29 Apr 2025Updated on 17 Nov 2025What are the cryptoassets that are listed on OKX in the UK?
We will continue to monitor the cryptocurrency market to bring, whenever possible, new assets to our list.Published on 15 May 2024Updated on 9 Feb 202623How do I set a price alert?
In the fast-paced world of trading, being proactive in monitoring market fluctuations is a cornerstone of successful trading. One effective method to achieve this is by configuring alerts. By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points.Published on 30 Apr 2024Updated on 15 Apr 2026261How do I track my assets when trading in Spot and Futures mode?
While trading in Spot and Futures modes, you can monitor your assets through the Position and Assets tabs on the trading screen. We've seamlessly integrated these options to improve your trading experience. They're crafted to simplify navigation and elevate user satisfaction. Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu.Published on 23 Oct 2024Updated on 12 Feb 202619How do I avoid liquidation with trading tools and features?
Always monitor your margin level Use stop-loss orders: a stop-loss order automatically closes your position when the market price reaches a predetermined level, limiting potential losses. Adjust leverage levels: modify your leverage as you prefer. As using high leverage increases the risk of liquidation, consider using lower leverage to reduce potential losses. Set up liquidation alerts: set up liquidation alerts to notify you when your margin ratio approaches the maintenance level.Published on 2 Aug 2024Updated on 17 Nov 202516How do I find the token unlocks feature?
Monitor the allocation of the token Get the vesting info to set your token unlockPublished on 4 Mar 2025Updated on 10 Sept 202515What are untradable assets?
To maintain a healthy cryptocurrency ecosystem and enhance project liquidity, OKX continuously monitors listed cryptocurrencies, trading pairs, and futures. Based on market performance, user feedback, and potential risks, OKX may delist certain cryptocurrencies, trading pairs, or futures.4. Airdrop crypto For the airdrop crypto that don’t support trading, you can’t trade these crypto in OKX.Published on 26 Sept 2023Updated on 6 Apr 20263,957