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How do I create passkeys? (web)
If you prefer to change the device name directly, you have the option to edit it during login by accessing Manage Devices > Linked Devices within the Chrome browser.Remove passkey As a security precaution, removing a passkey may trigger a 24-hour restriction on withdrawals and P2P trading: If you remove a passkey without using another passkey to verify (e.g. using 2FA or facial verification instead), the 24-hour restriction will apply.Published on 16 Aug 2023Updated on 21 May 20264,298Event Contracts FAQ
Example: A user holds 500 Up shares for the event “Will BTC be above 85,000 USDT before 16:00?” At 16:00, the OKX index price = 85,312 USDT (above 85,000 USDT): Settlement result: Up wins Auto-credited to account (before fee deduction): 500 × 1.00 = 500.00 USDTHow does the platform handle disputed results? If there is a dispute over the settlement result, the platform will handle it through a review process. Triggering a review may delay settlement.Published on 16 Apr 2026Updated on 14 May 2026OKX API FAQ
50004 is usually caused by excessive server pressure. 8, 16, and 24 am are the time points for collecting capital fees every day. At this time, the server pressure is high. It's recommended to stagger transactions at these times. If an error of 50004 is reported at other times, it can be retried later. If an order is placed with an error of 50004, it doesn't represent the actual result of the interface request. The request may succeed or fail.Published on 20 Sept 2024Updated on 26 May 2026138OKX x McLaren NFT Sweepstakes Terms & Conditions
If you collect all 24 NFTs in the collection, you will also have an opportunity to mint an NFT during the final Entry Period. The following details apply to Races 1-16, as further described below: The minting window for every single race in the 2024 calendar, starting from the Canadian Grand Prix, will open at 10am GMT on the Friday of a race weekend, and will close at 10am GMT the Monday post race day.Published on 25 Apr 2024Updated on 8 Sept 2025607How long does it take to complete my identity verification?
If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on 5 Sept 2023Updated on 6 Apr 20267,041How do I update my login password?
select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24Published on 22 Aug 2023Updated on 15 Oct 202530How do I change my login password?
Login password under the Authentication methods section Fill in the below information: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 special character Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: withdrawals and P2P trading will be unavailable for 24Published on 22 Aug 2023Updated on 15 May 202619,697How do I update my email?
Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals within 24 hours after you've changed your email address.Published on 6 Sept 2023Updated on 15 Oct 20253How do I change my email?
Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your email address.Published on 6 Sept 2023Updated on 22 May 20264,162How do I explore new tokens?
Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?Published on 9 Aug 2024Updated on 17 Nov 2025Learn & Earn Campaign that is only for Turkish users event rules
If all event rewards are distributed before the event ends, the event will end early.Terms & Conditions The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).Published on 24 Oct 2023Updated on 9 Feb 202638How do I link an authenticator app?
For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on 29 Aug 2023Updated on 21 May 202616,400Why is my withdrawal taking longer than usual?
This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on 29 Feb 2024Updated on 12 Feb 2026225How do I activate my Pay?
The app must be updated to the latest version (Recommended: iOS 16+ and Android 7+). You can activate Pay by following these steps:How do I activate it? Go to Simple and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set! Verify your identity for full accessWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture.Published on 16 Sept 2025Updated on 28 Jan 20261How do I deposit SGD with FAST, MEPS and International wire transfer?
Go to Assets and select Deposit Select Cash and SGD to start a deposit Select bank transfer or International wire transfer to start deposit Read the deposit instructions It usually takes a few seconds (up to 24 hours max) to generate your deposit account details You will receive an email and in-app notification once the deposit instructions are ready Initiate the deposit Use your banking app or online banking to transfer funds to the recipient bank account shown in the deposit instructions This isPublished on 13 Mar 2025Updated on 3 Dec 2025