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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
If you decide not to proceed with the order, you may go back and rematch again. However, once you place the order, but you decide to cancel it, may trigger a “frequent canceller” penalties based on your trading behavior. If you continue with the order, the system will limit withdrawals and crypto resales for 1, 3, 7, 15, or 30 days (check the on-screen message for details).Published on 17 Mar 2023Updated on 15 May 20263,047How do I enable allowlist? (app)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw > Select Withdraw crypto > Select crypto 2. Select Address book > Tap Address Settings icon in the top-right corner 3.Published on 14 Aug 2023Updated on 17 Apr 20261,935How do I buy and sell crypto with a third party?
Most of the settlement is done on-chain and it takes between 1-30 minutes, depending on the network. Some providers settle off-chain, directly from OKX. You will receive your crypto once the payment is completed.How can I check my order status? You can check your order status on the order page. Most of the settlements are done on-chain and should take up to 30 minutes, depending on the network.Published on 5 Sept 2023Updated on 6 Apr 2026676How to claim my RL OKXclusive Pass?
get started today with these steps: [1] Click I already have a wallet [2] Select Seed phrase or Private keys, and enter it [3] Then, go to the Face ID verification page, and click Enable now to complete the import Step 3: Claim the RL OKXclusive Pass [1] Click the NFT Market tab in OKX Wallet > Launchpad > RLTH OKXclusive Pass Free to Claim!Published on 5 Apr 2023Updated on 12 Sept 202539How do I enable allowlist? (web)
Login to your account at okx.com, go to Assets > Withdraw 2. Select the crypto you'd like to withdraw > On-chain 3. You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses.Published on 14 Aug 2023Updated on 5 May 2026419Trading Fee Rules FAQ
For example, if a user’s last 30-day spot trading volume is 10,000,000 USD (meeting VIP 2), the total trading volume for perpetual and expiry futures in the last 30 days is 200,000,000 USD (meeting VIP 3), the last 30-day options trading volume is 5,000,000 USD (meeting VIP 1), the last 30-day spreads trading volume is 150,000,000 USD (meeting VIP 2), and the asset amount is 5,000,000 USD (meeting VIP 4), then the user enjoys the VIP 4 fee level, and all trading across instruments can enjoy the VIPPublished on 22 Mar 2024Updated on 11 May 20261,087How do I close my account? (app)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Select '>' to view the User Center page Open user center page 3. Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible.Published on 22 Aug 2023Updated on 22 May 2026898How do I close my account? (web)
Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting started Log in to your account at okx.com and go to the Security center page (Profile icon > Security) Find Manage account on the Security page, select Close account Opening Close account page 3. Closing your account is permanent and irreversible.Published on 22 Aug 2023Updated on 22 May 2026462What's the P2P Merchant Program?
You can apply by following the steps below: Go to Menu > P2P Trading > P2P > Profile > Become a Super Merchant to apply. Before applying, you need to: Complete identity verification Account registered for more than 30 days Ensure your main account holds the required deposit amount Meet the required order completion rateWill I be charged any service fee to join the Merchant Program?Published on 5 Sept 2023Updated on 28 Apr 2026626What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on 22 Aug 2023Updated on 22 May 20261,855TradFi/Stock Perpetuals FAQ
To view more trading pairs, tap View more On the Web: Go to Trade > Futures > Tap the futures trading pair > Select TradFi2. Is the price of a Stock Perpetual linked to the stock market? The price of Stock Perpetual isn't directly associated with the US stock market. Stock Perpetuals on OKX operate as an independent order book with their own index price mechanism. You can view the details by navigating to the relevant token > Overview > Index Components. 3.Published on 1 Apr 2026Updated on 21 May 20267OKX AI 101
Trading Prompt Example: when BTC RSI falls below 30 and EMA20 is below EMA50, buy 0.01 BTC at market price, with a stop-loss 3% below entry and take-profit 8% above entry.What is an AI Agent? An AI Agent is a system that gives an LLM the ability to act. It doesn't just answer questions — it actively uses tools, plans steps, executes operations, and self-adjusts based on results. Think of it as an AI assistant that can 'do things on its own.Published on 4 May 2026Updated on 22 May 20262How do I use the chart trading layout?
Open OKX App, go to the trading page and select the trading style 2. Tap More > Settings > Interface 3. On Chart position, select Top 4. Go back to the trading page, pull down the page with a larger swipe, then the candles chart will reappearPublished on 29 Jan 2024Updated on 13 May 2026126Lead traders FAQ
What's the profit sharing level for lead traders who join for the first time without 30-day trade records? The trader's profit sharing ratio varies with their level, up to 30%. For more details on the levels, please refer to the trader levels guide here.8. If I quit as a lead trader and rejoin later, can I retain my profit sharing level? When rejoining, the AUM from your previous lead trader history will not be considered. You'll be treated as a new trader.9.Published on 6 Sept 2023Updated on 19 May 2026121DEX Referral FAQ
Your tier is determined by your invitees' monthly trading volume: Level Total Commission Rate Upgrade Requirement (Referee Monthly Volume) 1 20% Default tier, no requirements 2 30% $1,000,000 3 35% $2,000,000 4 40% $5,000,000 5 45% $10,000,000 6 50% $20,000,000 Notes: Upgrade evaluation: automatic hourly assessment; auto-upgrade within 2 hours of qualification.Published on 31 Dec 2025Updated on 13 May 20264