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How do I create passkeys? (web)
If you prefer to change the device name directly, you have the option to edit it during login by accessing Manage Devices > Linked Devices within the Chrome browser.Remove passkey As a security precaution, removing a passkey may trigger a 24-hour restriction on withdrawals and P2P trading: If you remove a passkey without using another passkey to verify (e.g. using 2FA or facial verification instead), the 24-hour restriction will apply.Published on 16 Aug 2023Updated on 21 May 20264,298Event Contracts FAQ
Example: A user holds 500 Up shares for the event “Will BTC be above 85,000 USDT before 16:00?” At 16:00, the OKX index price = 85,312 USDT (above 85,000 USDT): Settlement result: Up wins Auto-credited to account (before fee deduction): 500 × 1.00 = 500.00 USDTHow does the platform handle disputed results? If there is a dispute over the settlement result, the platform will handle it through a review process. Triggering a review may delay settlement.Published on 16 Apr 2026Updated on 14 May 2026OKX API FAQ
50004 is usually caused by excessive server pressure. 8, 16, and 24 am are the time points for collecting capital fees every day. At this time, the server pressure is high. It's recommended to stagger transactions at these times. If an error of 50004 is reported at other times, it can be retried later. If an order is placed with an error of 50004, it doesn't represent the actual result of the interface request. The request may succeed or fail.Published on 20 Sept 2024Updated on 26 May 2026138OKX x McLaren NFT Sweepstakes Terms & Conditions
If you collect all 24 NFTs in the collection, you will also have an opportunity to mint an NFT during the final Entry Period. The following details apply to Races 1-16, as further described below: The minting window for every single race in the 2024 calendar, starting from the Canadian Grand Prix, will open at 10am GMT on the Friday of a race weekend, and will close at 10am GMT the Monday post race day.Published on 25 Apr 2024Updated on 8 Sept 2025607How long does it take to complete my identity verification?
If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on 5 Sept 2023Updated on 6 Apr 20267,041How do I change my login password?
Login password under the Authentication methods section Fill in the below information: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 special character Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: withdrawals and P2P trading will be unavailable for 24Published on 22 Aug 2023Updated on 15 May 202619,697How do I trade in CeDeFi trading?
(Passkey is available in iOS 16+ or Android 7+ with Google services). Learn more here.2. How do I select a token and trade in CeDeFi trading? Go to Markets > DEX. Search for the token you wish to buy, or look up newly launched meme coins using the Search bar. Review the token details, risk rating, and live market data. Enter the amount you'd like to buy, then confirm the trade details (including the fees and amount you'll receive).Published on 24 Sept 2025Updated on 4 Mar 20266How do I change my email?
Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your email address.Published on 6 Sept 2023Updated on 22 May 20264,162What's the current status of the temporary account security measure?
For a period of 24 hours following any of the changes made to the security settings, as described above, you'll be unable to: Create or edit sell ads (highlighted at the top of the marketplace; this premium placement provides the highest visibility and credibility in our P2P trading marketplace, which can drive more traffic.Published on 4 Jul 2024Updated on 24 Mar 2026163How do I use CeDeFi trading?
Meet mobile system requirements: iOS devices: Must be running iOS 16 and above Android devices: Must be running Android 8.0 or above, and Google services must be accessible and functional (Note: In some regions, Google Play services may be blocked due to network restrictions) Note: due to global compliance requirements, access to our services may be restricted in certain regions.Published on 24 Sept 2025Updated on 15 May 20267How do I explore new tokens?
Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?Published on 9 Aug 2024Updated on 17 Nov 2025How do I create a DEX trading wallet?
When creating a Passkey wallet, you’ll need to log in to a cloud service where your wallet will be backed up automatically: Completed video identity verification Created a Passkey in the exchange A device that supports Passkey (iOS 16+ or Android 7+ with Google services access) An email address that complies with the zkEmail standardHow do I create a DEX trading wallet? Entry point: the first time you trade a DEX token, go to the trading page or asset page and select Create Wallet.Published on 1 Oct 2025Updated on 15 May 202624How do I link an authenticator app?
For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on 29 Aug 2023Updated on 21 May 202616,402Why is my withdrawal taking longer than usual?
This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on 29 Feb 2024Updated on 12 Feb 2026225What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Your API key will remain unchanged.Data updates Some data, such as asset analysis, PNL, fee levels, and transaction records, may take 24 to 48 hours to fully update after the change.Account statements and history Generating or downloading account statements, trading history, and funding history will become available 48 hours after the update.Broker platforms Your authorizations to broker platforms and Fast API will be reset during the system update.Published on 2 Jul 2025Updated on 17 Nov 2025169