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What should I do if I deposit BTC less than minimum amount?
If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit amount for non-BTC? Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on Feb 12, 202627Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...Published on Feb 29, 2024Updated on Feb 12, 2026225Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.Published on May 13, 2024Updated on Apr 3, 2026363Index components weightage adjustment FAQ
What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added. The component weight (field name: "wgt") returned by "/api/v5/market/index-components" will be updated to the latest weights automatically.6. How does the updated index weighting method affect my trading strategies? After the weighting adjustments, the components that have higher volume and better liquidity will have higher weights.Published on Dec 14, 2023Updated on Feb 12, 202613How do I avoid liquidation with trading tools and features?
What's liquidation? Liquidation occurs when the value of your assets falls below the maintenance margin requirement. This results in your position being forcibly closed to cover the loss. On our platform, it helps prevent traders from owing more than their initial investment.What are the tools and features to help you? Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below.Published on Aug 2, 2024Updated on Nov 17, 202516Understanding OKX's Security Fund
What Contributes to the Security Fund? The Security Fund is self-sustaining and is funded primarily by collecting profits generated during the liquidation process.When a leveraged position is liquidated: The liquidation engine takes over the position. If the position is closed out at a price better than the bankruptcy price, a surplus is generated. This excess margin or surplus profit is contributed directly to the Security Fund to grow the reserve.Published on Mar 25, 2026Updated on Apr 24, 20264What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Apr 6, 202663What is OKX DEX Aggregator+?
OKX Intent Swap settles RWA trades 50% faster than other leading intent trading solutions.Extra: you may receive more than a standard aggregator swap With OKX DEX Aggregator+ active, multiple Solvers compete for your order, and the final Aggregator+ quote may be better than the standard aggregator quote. This difference is called Extra. When Intent Swap is active, you'll see the estimated Extra displayed on the order panel.How do I manage Intent Swap settings?Published on Apr 20, 2026Updated on Apr 30, 202624How does leverage work in X-Perps trading?
What is leverage? Leverage is a feature in X-Perps trading that increases market exposure relative to the margin supporting a position. X-Perps offer up to 10x leverage for all clients - both retail and professional. Leverage settings are the same regardless of client classification. Leverage can increase both potential gains and potential losses.Published on Apr 9, 2026Updated on Apr 30, 2026What is sub-account?
Ensuring your asset is safe and you can enjoy a better VIP rate during the binding period.Published on May 21, 2026Updated on May 25, 2026What is trigger order?
Every trigger order includes a 5% protection threshold to prevent execution at a significantly worse price than expected: Buy orders: the order won't execute if the quoted price is more than 5% higher than your trigger price. Sell orders: the order won't execute if the quoted price is more than 5% lower than your trigger price.Published on May 8, 2026Updated on May 22, 2026What's Selected Margin?
Note that each asset may be subject to a haircut, meaning its effective collateral value may be lower than its current market value depending on the asset's volatility and liquidity profile.Am I able to change my selected assets after I've started trading? Yes. You can add or remove assets from your selection at any time through the X-Perps margin settings.Published on Apr 15, 2026Updated on Apr 15, 2026What's OKX Convert?
What's Convert? Convert simplifies the crypto conversion process by eliminating the need for multiple trades or frequent asset transfers between accounts, providing you with a seamless experience. It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage.Published on Apr 1, 2026Updated on Apr 3, 2026What's OKX Card?
What is the OKX Card? The OKX Card is an international debit card (Visa or Mastercard, depending on your region) that lets you pay for purchases and services worldwide. It connects directly to your OKX Pay account, so you can spend your balance seamlessly—without hidden fees or unexpected exchange rate markups. The card is currently issued as a virtual card only. Note: the OKX Card is a virtual card only. We don't issue physical cards.Published on Mar 24, 2026Updated on May 14, 202696What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on Oct 4, 2024Updated on May 22, 202614