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How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026188How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026442How does leverage work in X-Perps trading?
What is the maximum leverage available for X-Perps? Up to 10x leverage is available for all X-Perps clients, both retail and professional. The leverage setting is the same regardless of classification.2. Does higher leverage mean higher profit? Not necessarily. Higher leverage increases your exposure, which amplifies both potential gains and potential losses. It also brings you closer to liquidation if the market moves against you.3. How does leverage affect liquidation prices?Published on Apr 9, 2026Updated on Apr 30, 2026How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on Sep 5, 2023Updated on Apr 6, 20267,040Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on Jan 25, 2024Updated on May 22, 20263,692Index components weightage adjustment FAQ
What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added. The component weight (field name: "wgt") returned by "/api/v5/market/index-components" will be updated to the latest weights automatically.6. How does the updated index weighting method affect my trading strategies? After the weighting adjustments, the components that have higher volume and better liquidity will have higher weights.Published on Dec 14, 2023Updated on Feb 12, 202613Address type upgrade FAQ
What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses. Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network.Published on Aug 26, 2025Updated on May 22, 2026859What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Apr 6, 202663What should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on Apr 8, 2025Updated on Feb 3, 202611Unseen City Shirts - The Roses and The Bees - NFT FAQ
What does utility mean? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT. Disclaimer No purchase or payment necessary. This is not investment advice. Your investment will be unprotected if something goes wrong. Past performance is not indicative of future returns. Capital gains tax may be due. NFTs are risky investments and you may lose all your capital.Published on Apr 19, 2024Updated on Sep 8, 202523Unseen City Shirts - Blue Moon - NFT FAQ
What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11. Which jurisdictions are restricted from claiming the Unseen City Shirts – Blue Moon NFTs?Published on Apr 25, 2024Updated on Dec 4, 20252Trading Signal Bot FAQs
What does this mean? This error message indicates that the value you've entered for the "instrument" field in your alert message doesn't match the required format specified in our Alert Msg Specifications. To address this issue, refer to the documentation for a comprehensive breakdown of the expected content for each field. For example, a common mistake involves entering the instrument as "BTCUSDT" instead of "BTCUSDT.P," inadvertently omitting the ".P" at the end.Published on Oct 9, 2023Updated on Apr 27, 2026137Passkey FAQ
This message usually means you're using a device that doesn't have a passkey saved. For example, if you originally created a passkey on an Android phone but are now using an iPhone, the system won't detect a stored passkey. To continue, tap Use another device and scan the QR code with the device where your passkey was originally set up.5. Does Android support fingerprint login for passkey? Yes.Published on Mar 19, 2025Updated on Mar 4, 2026127How do I deposit EUR with Easy transfer?
What forms of payments does "Easy transfer" offer on our platform? You can deposit cash from your bank account to your OKX account with Easy transfer. After you deposit cash, you can buy crypto instantly with no fees.6. How long does a deposit by "Easy transfer" take? The deposit processing time will differ based on your bank and transfer mode (SEPA Standard/SEPA Instant).Published on Feb 10, 2026Updated on Mar 19, 20261How do I deposit EUR with Bancontact?
What forms of payments does Bancontact offer on OKX? Currently, only deposit with Bancontact is available on our platform.6. How long does a deposit by Bancontact take? Once you confirm the payment and it's approved, the money will be added to your cash balance right away.7. What can I do if my Bancontact deposit is pending or processing for a long time? After 120 minutes in a pending or processing state, your deposit will be automatically canceled.Published on Sep 13, 2024Updated on Feb 12, 20263