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Travel Rule FAQ (EEA region)
If the exchange appears in the withdrawal drop-down list, we’re already connected through a Travel Rule solution. If not, ask the exchange to reach us at travelrule_dd@okx.com so we can establish a connection. We'll then contact the exchange to request they connect them to our Travel Rule solution.Published on Dec 17, 2024Updated on May 14, 2026629How do I withdraw EUR with SEPA bank transfer?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified?Published on Nov 16, 2023Updated on May 29, 2026251How do I deposit EUR with SEPA bank transfer?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.3. Why can't I see the "Deposit EUR" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.4. Why am I only able to select certain payment method types?Published on Nov 16, 2023Updated on May 29, 2026142How do I make a deposit? (web)
It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on Aug 13, 2023Updated on May 29, 20267,976How do I deposit USD with an international wire transfer?
This means that cash payment services aren't currently available in your region. You can refer here for more details and we'll keep you updated on any regional expansions.4. Why do I need to verify my identity before making a deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. I sent an international wire transfer from my bank. Why did my deposit fail?Published on Dec 31, 2024Updated on May 29, 20269How do I deposit EUR with Easy transfer?
This means that cash payment services aren't currently available in your region. You can learn more about cash deposits and withdrawals. Check back soon to learn about new payment options and regional offerings.3. Why am I only able to select certain payment method types?Published on Feb 10, 2026Updated on May 29, 20261How do I deposit EUR with iDEAL?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I encountering a "Cash deposit unavailable" message? This means that cash payment services aren't currently available in your region. You can learn more about cash deposits and withdrawals. Check back soon to learn about new payment options and regional offerings.3.Published on Nov 16, 2023Updated on May 29, 202621How do I deposit EUR with Bancontact?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I encountering a "Cash deposit unavailable" message? This means that cash payment services aren't currently available in your region. You can learn more about cash deposits and withdrawals. Check back soon to learn about new payment options and regional offerings.3.Published on Sep 13, 2024Updated on May 29, 20263How do I deposit EUR with Paypal?
You can withdraw EUR to your bank account with a SEPA bank transfer. You can read more in How do I withdraw EUR with SEPA bank transfer?7. Can I withdraw EUR using PayPal? PayPal is currently not available as a withdrawal method. To withdraw EUR, you can use a SEPA bank transfer.8. Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Published on May 2, 2025Updated on May 29, 20262How do I withdraw USD with an international wire transfer?
To comply with local laws and regulations, cash withdrawals are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified?Published on Dec 31, 2024Updated on May 29, 202610How do I buy crypto with BLIK?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region. BLIK payment method is only available to Polish customers who have completed account verification.3. Which banks support BLIK?Published on Aug 20, 2025Updated on May 14, 20269How do I deposit EUR with a debit or credit card?
banking app.Published on Feb 12, 2026Updated on May 29, 2026How do I buy with debit / credit cards?
For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.8. After completing my purchase with a debit or credit card, where can I view the crypto I purchased?Published on Feb 22, 2024Updated on May 14, 2026586How do I unlock my deposit when the Travel Rule additional verification is required?
your desired cryptocurrencies3. b) Select Private wallet You can select this option if your deposit is from a private wallet.Published on Apr 29, 2024Updated on Dec 31, 20251Where can I find details about cash deposit limits, fees, and processing times?
While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time. The processing time as shown on the deposit method selection for the app The processing time as shown on the deposit method selection for the webWhat should I do if I entered the wrong digit for my bank account?Published on Apr 13, 2026Updated on May 29, 2026