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Guide to ID and selfie photos for identity verification
The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.Published on 13 Oct 2023Updated on 28 Jan 202613,848Why did my identity verification fail?
The uploaded document does not contain a photo of your face, or the face photo is unclear. The uploaded passport does not contain your signature. Certain countries require a new passport for entry; old or expired passports are not accepted. Invalid Document Expiry Date Invalid Document Photo Issue Description: The uploaded file is blurry, cropped, or obscures your identity information. You uploaded irrelevant ID documents or proof of address.Published on 5 Sept 2023Updated on 13 May 202611,575What onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026119How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on 5 Sept 2023Updated on 28 Apr 2026859What onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on 13 Oct 2023Updated on 6 Apr 202663How do I fund my OKX Wallet for McLaren Race Rewind?
Make note to select chain as X Layer for OKB/USDC/USDT/WOKB for offers, instant sales and gas. Ensure that the chain is X Layer before proceeding to bridgeMake your offer or proceed with an instant buy Once you have the correct token, you're ready to visit OKX Wallet marketplace to get the collectible that you've missed out. You can select Make offer to own the collectible Or you can purchase it instantly by selecting the Buy optionPublished on 4 Oct 2024Updated on 12 Sept 202534Why do I have to trade on OKX Liquid Marketplace?
It allows them to: Improve their derivatives trading workflow with end-to-end automated execution and instant settlement. Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me?Published on 13 Mar 2024Updated on 30 Oct 202516What onboarding information is required for a fund?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?Published on 13 Oct 2023Updated on 12 Feb 2026123What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026283Why did my identity verification fail?
Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.Published on 8 Aug 2024Updated on 2 Jan 202653How do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on 25 Sept 2023Updated on 6 May 202631,352How do I authorize a new device when I log in?
Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache. If you’ve created OKX Wallet, please remember to back it up before updating or uninstalling the app. This includes your seed phrase or private key. If these are lost, your wallet assets cannot be recovered.Published on 31 Aug 2023Updated on 15 May 202613,932Why should I choose OKX affiliate program?
Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on 19 Apr 2024Updated on 30 Apr 202618How do Simple Buy/Sell and Spot Trading differ?
Simple Buy & Sell Crypto (sometimes called Convert) gives you an instant quote for your trade. The price is locked for a few seconds while you review it, temporarily shielding you from sudden market swings. The quote already contains a small spread, so the buying/selling price is higher than the selling price, but no extra fees are added after you confirm. Convert on the webWhat's Spot Trading?Published on 28 July 2025Updated on 9 Dec 20252What is trigger order?
Once that price is reached, we automatically place the order on your behalf — no need to watch the market yourself.How is a trigger order different from an instant buy or sell? An instant buy or sell executes immediately at the current market price. A trigger order stays pending until the market reaches your trigger price, at which point we executes it.Published on 8 May 2026Updated on 22 May 2026