If proof of address is required, ensure your document (utility bill, bank statement, etc.) clearly shows the same address. Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.

Country/Region Not Supported Our services are not available in all countries or regions. Certain jurisdictions are restricted or may only receive limited services. OKX ceased to provide centralized virtual asset trading services to Hong Kong residents on 31 May 2024. OKX Web3 (self-hosted wallet) services are not affected and will remain available to Hong Kong users.

This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity. This may may vary depending on your country or region, so please ensure you’re submitting a valid form of ID that meets local requirements.5.

We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.

If the page shows that the authentication code failed to send, please wait 1 hour before trying again.

/supplied transactions Gambling winnings Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winnings Legal settlements Settlement Document Shows settlement amount Insurance Settlement Shows insurance payout

Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months. Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp.

Consider tax issues: in many countries, NFTs are taxable on capital gains. Before investing in an NFT, make sure you understand the tax policies of your country or region.

Spot trading As shown in the figure below, “Available” in “Buy BTC” shows you the current USDT balance available to buy BTC, while "Max buy" shows you the amount of BTC that can be bought based on the last price of BTC/USDT. “Available” in “Sell BTC” shows you the current BTC balance you can sell, while "Max sell" shows you the amount of USDT obtained after selling BTC based on the last price of BTC/USDT.

It will open up a box that shows the leg price for each leg as well as the execution side for each leg in your RFQ. Selecting the buy area will show details related to the buy direction, and the sell area will show details related to the sell direction.Executing against a quote If you are satisfied with the quote given for your RFQ, you select Buy or Sell on the RFQ board, depending on the direction you need.

If the verification result shows that the address is not an official domain, the email can be considered fraudulent. If the address is valid but the email content appears suspicious (e.g., contains instructions to withdraw funds, scan QR codes, or click links), proceed to 2.2. Verify the email's authenticity using the EML file If the verification result shows the address is official, but the content appears suspicious: Proceed to use the EML file to verify the authenticity of the email.

PEPE starters only for users who never have OKX account after June 20, 2023 Grand PEPE only for users who have OKX KYC level 2 account before June 20, 2023 Participants must complete KYC Level 2 showing residency in SEA Country. ‌ Check your status.

Switching between PnL value and percentage allows you to view your performance in different ways: Value: Shows the actual profit or loss in the currency you are trading. Percentage: Shows the profit or loss as a percentage of your investment, providing a clearer picture of your return on investment (ROI).How do I switch the PnL display from value to percentage or vice versa on the web?

Why does this not show expired quotes by all of the Anonymous makers? In order to help ensure that Makers who wish to remain anonymous are protected, we do not show more than one expired or canceled anonymous quote on the RFQ Board. If multiple Makers are submitting quotes anonymously, when the quotes expire or are canceled they will be treated as if they were from the same maker when being sorted as expired or canceled quotes, below any active quotes.

If you made a deposit or withdrawal on our platform and the transaction status shows “completed” on your OKX account, but you’re still having issues, please check the following: Verify your transaction on blockchain explorer Copy the transaction hash (TxID) from your OKX transaction record. Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status.