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How do I turn on the cool-off period?
Learn how you can switch on the cool-off period as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Cooling-off period under Settings Once you're in Settings, switch on the Cooling-off period option Select the period and enable the feature Determine the period of your cooling-off period before enabling it If you're wondering how you can turn on the quick order feature, visit here.Published on Nov 27, 2024Updated on May 11, 202621How do I avoid scams from off-site communication in P2P transactions?
If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?Published on Sep 11, 2025Updated on Sep 26, 202516How do I stay safe from phishing SMS using the name OKX?
Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening? We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name.Published on May 9, 2025Updated on Mar 4, 2026323What types of partnerships does OKX have?
How can I get my project listed on OKX Drops? Project owners and creators can apply to have their NFT project considered for collaborations on Drops.You can submit your application as below: Go to https://web3.okx.com/drops Once you're on the page, select: Web: select Be an Issuer Select Be an issuer to submit your application App: go to FAQ and find How to be an issuer?Published on Jun 18, 2024Updated on Feb 9, 2026129How does futures spread trading work on OKX Liquid Marketplace?
How futures spreads are traded in crypto? Spread trading involves taking two futures positions in opposite directions: one long, one short. The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts.Published on Mar 13, 2024Updated on Sep 10, 20256What can I do if I trigger risk control?
What can I do to avoid triggering risk control? OKX has strict and comprehensive risk control standards. Therefore, all users must abide by the platform's relevant rules on fiat transactions to avoid triggering risk control. When trading on OKX, please avoid high-risk transactions, such as buying crypto on behalf of others, withdrawals for gambling purposes, off-site transactions, or assisting suspicious individuals online to launder money and score points.Published on Sep 13, 2023Updated on May 14, 20261,826How do I reset Two-factor authentication (2FA)?
If you're unable to pass facial recognition, please refer to: What should I do if facial recognition fails? Two-factor authentication can't be turned off. If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on Sep 15, 2023Updated on May 22, 20266,299How do I set a price alert?
If you have existing alerts, please select Create alerts How can I adjust the notification settings? On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4.Published on Apr 30, 2024Updated on Apr 15, 2026261What's Satoshi test and how do I complete it?
How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds. If you select Private wallet, you’ll need to complete a Satoshi test as part of the verification process. Two options are available for the first step of withdrawal verification; select the appropriate one for you Select Next to begin the Satoshi test verification flow.Published on May 28, 2024Updated on Feb 17, 202665What's smart sync and how do I use it?
Go to the copy trading homepage and go to My copies. You can view details and copy trading PnL for the lead trader’s ongoing and historical positions Under My copies you can find the lead trader whose copy trade settings you want to edit.Published on Feb 26, 2024Updated on Feb 12, 2026436What's demo trading and how do I use it?
What's demo trading? Demo trading, commonly referred to as crypto paper trading, provides users with a simulated trading environment where they can practice trading cryptocurrencies without the involvement of real money. Essentially a form of practice trading, demo trading allows users to engage in simulated transactions that closely mirror real-world market conditions.Published on Dec 12, 2023Updated on May 22, 20261,005Passkey FAQ
Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.Published on Mar 19, 2025Updated on May 28, 2026132What is OKX Wallet Auto-Confirm?
On the web For Trader Mode: Auto-Confirm is enabled by default and can't be turned off.Published on Sep 25, 2025Updated on Mar 23, 2026556How do I know what my institution type is?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution. Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review...Published on Oct 13, 2023Updated on Feb 9, 20261How do I use OKX Wallet Trader Mode for copy trading?
What are the default token filtering rules? Copy trading will not replicate trades involving mainnet tokens, wrapped mainnet tokens, or stablecoins like USDT and USDC. It'll also automatically filter out high-risk tokens.4. How long does a copy trading task run? You may set your own task duration, up to 3 months. Once expired, the task will stop automatically.5. What task statuses exist?Published on Dec 10, 2025Updated on May 8, 202624